What is geolocation?
This is the technique we use to guarantee that anyone playing our games is located within the state of Illinois in accordance with regulatory standards. Currently, we determine your location via Wi-Fi signal triangulation and IP address. If there is a failure to confirm these, you may be unable to play. If you are unable to play, ensure that you are physically inside the borders of Illinois and if you still have problems, please contact our Customer Care Team. Please also see our Geolocation FAQs outlined below and our dedicated Geolocation Support page.